Get started with your account

1. Set up your addresses

๐Ÿ‘‰'I've got my credentials. Now, what?' The first thing you need to do is to set up your addresses: the billing address and the shipping address.
If you forget to do this, you may have problems at the check out. 
๐Ÿ‘‰'How can I set up my addresses?' Go to My Account> Login>
Address Book
Here you can choose your billing address and main delivery address.
๐Ÿ‘‰'What if I've got more delivery addresses?' Go to
Manage Multiple Delivery Addresses
Here you'll be able to add as many delivery addresses as you wish, as well as choose the primary delivery address.
๐Ÿ‘‰Got further questions? Contact us
hereโ€‹ ๐Ÿค—

2. How to set up a Direct Debit

Setting up a Direct Debit on our website is quite easy and will allow you to benefit from short term credit. (You'll receive an email notifying you when the money will be taken from your account).
๐Ÿ‘‰ 'Do I need to insert my bank details every time I place an order?' NO, there is a way to avoid that. You have to tick the 'Save to Account' box and your details will be saved (as well as your time, for your next order!๐Ÿ˜‰)
๐Ÿ‘‰ Got further questions? Contact us
here ๐Ÿค—

3. How to view and download your invoices

No more paper, folks! And no need to request your invoice. ๐Ÿ˜Š
All invoices are automatically generated as soon as the order has been completed. 
You can view all your invoices and download them here:
My account>Login>
Orders
๐Ÿ‘‰ Got further questions? Contact us here ๐Ÿค—๐Ÿค—

4. How to place exactly the same order again

If you know that you are going to order exactly the same products that you have already ordered before, you just need to hit 'order again'. Yep, that's it! ๐Ÿ™‚
๐Ÿ‘‰ Got further questions? Contact us
here ๐Ÿค—